Privacy Policy

Effective Date: December 4, 2024

1. Introduction

Welcome to Hyperion Hardware ("Company," "we," "our," "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices, please contact us at sales@hyperionhardware.com.

This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hyperionhardware.com and use our services, including the building and setting up of custom computers.

2. Information We Collect

We collect information from you in several ways:

• Personal Information: Includes your name, email address, phone number, billing address, and any other information you voluntarily provide us.
• Payment Information: Details such as your credit card number, billing address, and payment method.
• Technical Information: Includes your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Usage Data: Information about how you use our website and services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services.
• To process and manage purchases and orders, including billing and account management.
• To improve our website and services.
• To respond to your comments, questions, and provide customer service.
• To send you technical notices, updates, security alerts, and support.
• To communicate with you about promotions, upcoming events, and other news.
• To monitor and analyze trends, usage, and activities.

4. Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf.
• For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
• For Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information.
• Correction: You can request the correction of inaccurate or incomplete information about you.
• Deletion: You can request the deletion of your personal information, subject to certain conditions.
• Opt-Out: You can opt-out of receiving promotional communications from us.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make any changes, we will notify you by updating the date of this policy and, in some cases, we may provide additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Hyperion Hardware  |  sales@hyperionhardware.com  |  (848) 349-3585